2. The Data Protection Bill 2017
3. Purpose of data
The data we collect from visitors is the data required to provide professional services to visitors, communicate with visitors and validate and verify the legitimacy of clients. The data held by Balancing Nutrition Ltd is collected at the time of booking a consultation or filling in our contact form and includes name, surname, email address, and phone number.
4. Disclosures – Sharing of data
We may disclose your personal information (including to trusted third parties) for the purposes for which is primarily held or for a related secondary purpose and in some cases we may disclose information without your consent. Your personal and sensitive information may be disclosed to Balancing Nutrition Ltd employees, Balancing Nutrition Ltd representatives, service providers we use to deliver aspects of our service such as database or email software facilities.
Data is shared internally with administrators for the purpose of verifying payments and refunds.
5. Legacy data
Balancing Nutrition Ltd keeps visitor or non-returning client information for a maximum of 7 years.
6. Device specific data
The following information may be collected through your device and browser:
- Your devices IP address (collected and stored in an anonymized format)
- Your email address including first name and surname
- Device screen size
- Device type (unique identifiers) and browser information
- Geographic location (country only)
7. Digital Log data
We use Google Analytics to better understand how our visitors use our website. Data recorded includes:
- Referring domain
- Pages visited
- Geographic location (country only)
- Preferred language used to display information
- Date and time when pages were accessed or created
8. Opting out
Opt out mechanisms are in place on all Balancing Nutrition Ltd mailings and communications. Users can choose to opt out at any time by clicking the opt-out link at the bottom of mailings or emailing Balancing Nutrition Ltd directly with a request to opt out.
9. Use Made of Personal Information
Personal information provided to Balancing Nutrition Ltd will be used for the purposes of providing services to our clients. Any personal information which is collected by Balancing Nutrition will be used by Balancing Nutrition Ltd only in accordance with current data protection legislation.
In addition, personal information may be used for statistical analysis.
Personal data will be collected and processed by Balancing Nutrition Ltd for the following purposes:
(1) Booking, modifying or canceling consultation appointments
(2) Processing payments and refunds
(3) Providing our services to our clients
(4) Communicating with our clients
Processing personal data for the above purposes may entail sharing the information with employees, contractors, agents and professional advisors and regulators of Balancing Nutrition Ltd.
Written agreements exist between Balancing Nutrition Ltd and such parties that there must be no further disclosure of such personal data.
12. Verifying, updating and amending your personal information
If, at any time, a user wants to verify, update or amend their personal data they may write to:
Balancing Nutrition Ltd
Verification, updating or amendment of personal data takes place within 10 working days.
13. Processing of data
We use Mailchimp as our marketing platform. By filling in one of the forms in order to subscribe to our newsletter, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.
A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.
Other types of cookies can be used to track internet activity after the user has left a website. These are usually sponsored by organisations external to the website being visited and are generally known as ‘third party’ cookies. These usually have a long lifetime with several months being quite common. They are ‘harvested’ and ‘refreshed’ whenever the user visits a page where the same or a similar cookie is being used.
Balancing Nutrition Ltd uses benign, short lived ‘session’ cookies to find details that can be used to pre-fill parts of on-line forms and to personalise the user’s visit to the website.
Balancing Nutrition Ltd cookies do not analyse visits to other website or any searches undertaken whilst on the Balancing Nutrition Ltd website.
Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long lived cookies.
15. Links to Third Party Websites
Balancing Nutrition Ltd is not responsible for the privacy policies of third party websites. Balancing Nutrition Ltd advises users to read the privacy policies of other websites before registering any personal data.
Balancing Nutrition Ltd holds your personal data in accordance with the security provisions of the UK data protection legislation.
If you have any questions about security please contact Balancing Nutrition Ltd on 07980933620.
17. Notification of Changes
Users have the right to ask Balancing Nutrition Ltd, in writing, for a copy of all the personal data held about them upon payment of a fee (“subject access request”) and to request that Balancing Nutrition Ltd correct any inaccuracies in that information.
18. Your rights over your data
You have the right to rectify, amend, correct or erase your data except where there is a legal basis for refusal.